> For the complete documentation index, see [llms.txt](https://docs.akiraghost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akiraghost.com/faq.md).

# FAQ

- [Welcome](https://docs.akiraghost.com/faq/welcome.md): Answers to common questions about Akira's software, accounts, payments, and support.
- [General Questions](https://docs.akiraghost.com/faq/general-questions.md): Answers about your Akira account, support, and our community programs.
- [User Account](https://docs.akiraghost.com/faq/general-questions/user-account.md): Manage your Akira account — registration, customization, account linking, and suspension.
- [Getting Started](https://docs.akiraghost.com/faq/general-questions/user-account/getting-started.md): New to Akira? This walks you through registering, verifying your email, and logging in to your account.
- [Account Suspension](https://docs.akiraghost.com/faq/general-questions/user-account/account-suspension.md): How to deactivate your account, and what to do if you've been banned or want to appeal.
- [Customization & Account Linking](https://docs.akiraghost.com/faq/general-questions/user-account/customization-and-account-linking.md): Link your Discord account for the @customer role, and set a profile picture for your account.
- [Resetting Your HWID](https://docs.akiraghost.com/faq/general-questions/user-account/resetting-your-hwid.md): How to reset your Hardware ID (HWID) from your dashboard, and the limits that apply.
- [Support](https://docs.akiraghost.com/faq/general-questions/support.md): Support-related questions. If we left something out, let us know and we'll add it.
- [Support Scope](https://docs.akiraghost.com/faq/general-questions/support/support-scope.md): What Akira support covers, how to reach us, our response-time goal, and the things support can't help with.
- [Referral System](https://docs.akiraghost.com/faq/general-questions/referral-system.md): Earn free days by referring others to Akira — how it works, the rewards, and how to track them.
- [Become a Beta Tester](https://docs.akiraghost.com/faq/general-questions/become-a-beta-tester.md): Test upcoming Akira features early — the benefits, who's eligible, and what beta testers are expected to do.
- [Become a Content Creator](https://docs.akiraghost.com/faq/general-questions/become-a-content-creator.md): Apply to showcase Akira as a content creator, plus the rules every creator must follow.
- [Antivirus False Flags](https://docs.akiraghost.com/faq/general-questions/antivirus-false-flags.md): Why Akira sometimes triggers antivirus warnings, what the detection name is telling you, and how to verify the file yourself.
- [Payments & Related](https://docs.akiraghost.com/faq/payments-and-related.md): Everything about paying on Akira — payment methods, redeeming keys, and the reseller program.
- [Reseller Program](https://docs.akiraghost.com/faq/payments-and-related/reseller-program.md): Buy Akira product keys in bulk at a discount and become an authorized reseller.
- [Payment Options](https://docs.akiraghost.com/faq/payments-and-related/payment-options.md): The payment methods Akira accepts, from card and PayPal to crypto and 18 options via Spezz Exchanges.
- [Using Subscription Keys](https://docs.akiraghost.com/faq/payments-and-related/using-subscription-keys.md): How to redeem and activate a subscription key on the Akira dashboard.
- [Subscription & Billing Terms](https://docs.akiraghost.com/faq/payments-and-related/subscription-and-billing-terms.md): How Akira subscriptions work — renewal, expiry, transfers, price changes, and how billing ties into the refund and chargeback rules.
- [Software Related](https://docs.akiraghost.com/faq/software-related.md): Get Akira installed, running, and working smoothly — plus fixes for common issues.
- [Installing and Starting](https://docs.akiraghost.com/faq/software-related/installing-and-starting.md): How to install and start Akira, and how to get past antivirus blocks and launch issues.
- [Testing and Common Issues](https://docs.akiraghost.com/faq/software-related/testing-and-common-issues.md): Test Akira safely on anticheat servers, and fix the most commonly reported issues.
- [Error Messages](https://docs.akiraghost.com/faq/software-related/error-messages.md): Common Akira error messages and symptoms — what each one means and how to fix it.