Account Suspension
How to deactivate your account, and what to do if you've been banned or want to appeal.
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How to deactivate your account, and what to do if you've been banned or want to appeal.
There's no automatic way to disable your account yet, but you can request that we manually disable it and remove it from our database.
Deactivating your account is irreversible. We cannot recover or reinstate it once it's disabled, and any subscriptions and beta access tied to it cannot be restored. Account removal is not available for banned accounts.
To request deactivation, open a ticket in our Discord server and we'll assist you from there. Consider the decision carefully — once it's done, you'll permanently lose access to your account and its benefits.
The best way to avoid a ban is to familiarize yourself with our Terms of Service. If you've already been banned, the section below covers your options.
We strive for a flawless system, but occasional false-positive bans can happen. If you believe you were banned mistakenly or unfairly, our support team can help.
We can't guarantee the ban will be lifted, but we'll do our best to help.
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