> For the complete documentation index, see [llms.txt](https://docs.akiraghost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akiraghost.com/faq/general-questions/user-account/account-suspension.md).

# Account Suspension

## Deactivating your account

There's no automatic way to disable your account yet, but you can request that we manually disable it and remove it from our database.

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**Deactivating your account is irreversible.** We cannot recover or reinstate it once it's disabled, and any subscriptions and beta access tied to it cannot be restored. Account removal is not available for banned accounts.
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To request deactivation, open a ticket in our Discord server and we'll assist you from there. Consider the decision carefully — once it's done, you'll permanently lose access to your account and its benefits.

## Account bans & punishments

The best way to avoid a ban is to familiarize yourself with our [Terms of Service](/policies/tos-term-of-service.md). If you've already been banned, the section below covers your options.

We strive for a flawless system, but occasional false-positive bans can happen. If you believe you were banned mistakenly or unfairly, our support team can help.

### Appealing a ban

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### Contact us on Discord

Open a ticket on our Discord server.
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### Provide your details

Include your Akira userID and an explanation of why you believe the ban is undeserved or a false positive.
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We can't guarantee the ban will be lifted, but we'll do our best to help.