> For the complete documentation index, see [llms.txt](https://docs.akiraghost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akiraghost.com/faq/software-related/installing-and-starting.md).

# Installing and Starting

## How do I install our software?

If you've already purchased one of our products and have an active subscription, installation is straightforward: download the software and start it by double-clicking. If you need a hand, we can provide step-by-step instructions to get you going. The installation process is designed to be quick, so you can start using Akira right away.

## Dealing with antivirus blocks

If your security software (antivirus) is blocking Akira, this is a common occurrence and easy to resolve.

{% stepper %}
{% step %}

### Whitelist the program

Whitelist the downloaded program in your antivirus software. If you're unsure how, search for instructions specific to your antivirus — try `[your antivirus name] whitelist program` in your browser.
{% endstep %}

{% step %}

### Use our whitelist tool (optional)

If you use Windows Defender, [BitDefender](https://www.bitdefender.com/), [ESET](https://www.eset.com/), or [Avast](https://www.avast.com/), we've prepared a `.bat` file that whitelists the software automatically. Run it and enter the path to the software when prompted.

{% hint style="success" %}
Download the whitelist tool: <https://dashboard.akiraghost.com/utils/whitelist.bat>
{% endhint %}
{% endstep %}
{% endstepper %}

## After downloading, the program doesn't start

Every PC and operating system is different, so launch issues can happen. This guide walks you through the fixes.

{% hint style="success" %}
Want a one-click fix? Run our QuickFix script: <https://dashboard.akiraghost.com/utils/QuickFix.bat>
{% endhint %}

To fix it manually, follow these steps.

{% stepper %}
{% step %}

### Update Windows

Install the latest Windows 10/11 updates.
{% endstep %}

{% step %}

### Install Visual C++ Redistributable

Install the latest [Microsoft Visual C++ Redistributable](https://aka.ms/vs/17/release/vc_redist.x64.exe).
{% endstep %}

{% step %}

### Install Java x64

Install the latest [Java x64](https://javadl.oracle.com/webapps/download/AutoDL?BundleId=248242_ce59cff5c23f4e2eaf4e778a117d4c5b), and delete the old version if you have one.
{% endstep %}

{% step %}

### Run the repair commands

Open an elevated command prompt and run:

```bash
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
```

{% endstep %}

{% step %}

### Restart

Restart your PC or game to apply the updates.
{% endstep %}
{% endstepper %}