> For the complete documentation index, see [llms.txt](https://docs.akiraghost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akiraghost.com/faq/software-related/testing-and-common-issues.md).

# Testing and Common Issues

## Testing Our Software

To test Akira without risking a ban on your favorite server, try it on one of these anticheat test servers. They give you a safe environment to confirm every feature works before you take it online, and you can pick the anticheat you want to test against:

* **eu.loyisa.cn** *(our team's personal choice)*
* **anticheat-test.com**
* **test.karhu.cc**

## Common Issues

Run into a problem? Most issues have a quick fix — find yours below.

### My antivirus is blocking or deleting Akira

This is expected — our software protection is commonly flagged as a false positive. Whitelist Akira in your antivirus, or use our automatic whitelist tool. See the full walkthrough in [Installing and Starting](/faq/software-related/installing-and-starting.md#dealing-with-security-software-antivirus-blocks).

### The program won't start after downloading

Launch issues usually come down to missing Windows updates or runtimes. Run our one-click [QuickFix script](https://akiraghost.com/utils/QuickFix.bat), or follow the manual steps (Windows updates, Visual C++ Redistributable, Java x64, `sfc /scannow`) in [Installing and Starting](/faq/software-related/installing-and-starting.md#after-downloading-the-program-doesnt-start-what-do-i-do).

### My sensitivity changes while using the autoclicker

Turn the module off, disable **Smart Mode**, then turn the module back on. This usually resolves it. We've mostly seen this on AMD CPUs — more detail is in the [Akira Clicker FAQ](/product-guides/akira-clicker/faq.md).

### A feature isn't working on my version or client

Not every feature works on every Minecraft version or launcher. Check the supported versions and client list in the relevant product FAQ ([Akira Memory](/product-guides/akira-memory/faq.md) / [Akira Clicker](/product-guides/akira-clicker/faq.md)).

### I get an SSL Error or "signature is null"

Both mean Akira can't reach our API — something on your network is blocking it (firewall, antivirus, ISP, or router). The quickest test is to try a mobile hotspot. Full fix list is in [Error Messages](/faq/software-related/error-messages.md#connection-errors).

{% hint style="info" %}
Hit a specific error message? See the [Error Messages](/faq/software-related/error-messages.md) reference. Still stuck? Open a ticket in our [Discord server](https://akiraghost.com/discord) and our support team will help you out.
{% endhint %}