ToS (Term of Service)
Important information
By accessing and using our service(s), you agree to comply with the following Terms and Conditions (also referred to as the "Terms of Use" or "TOS"). Please read these terms carefully, as they constitute a binding agreement between you and Akira Software.
Acceptance of Terms Your use of our service(s) implies that you have read and accepted these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our service(s).
Non-Human Visitors Any Non-Human Visitors accessing our Websites or Software(s) shall be considered agents of the individual(s) who control, author, or otherwise make use of them. Such individual(s) shall be deemed responsible for the actions of their Non-Human Visitor devices in the same manner as if they personally visited the Website.
Access Rights The access rights granted to you under these Terms of Use are non-transferable without the express written permission of Akira Software. You are responsible for the actions of any other person who may utilize your access rights on the Akira Website or Software(s).
Prohibited Conduct You agree not to engage in any conduct that violates these Terms of Use or any applicable laws, regulations, or third-party rights. Prohibited conduct includes, but is not limited to, the following:
Using our service(s) for any illegal, harmful, or malicious purpose.
Attempting to circumvent any security measures put in place by Akira Software.
Interfering with the operation or performance of our service(s).
Scraping or collecting any content from our Websites or Software(s) without our express written permission.
Using our service(s) to transmit spam, chain letters, or other unsolicited communications.
Intellectual Property All content and materials available on our Websites and Software(s) are the property of Akira Software or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our content or materials without our express written permission.
Limitation of Liability In no event shall Akira Software be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our service(s).
Changes to These Terms of Use We reserve the right to modify or amend these Terms of Use at any time without prior notice or liability. Your continued use of our service(s) after any such changes constitutes your acceptance of the new Terms of Use
SPECIAL LICENSE RESTRICTIONS FOR NON-HUMAN VISITORS
The Website imposes special license restrictions on Non-Human Visitors accessing its content. Non-Human Visitors include, but are not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other computer programs designed to access, read, compile or gather content from the Website automatically.
By accessing the Website as a Non-Human Visitor, you agree to abide by these special restrictions. These restrictions include, but are not limited to, the following:
Non-Human Visitors are prohibited from disrupting or interfering with the Website's performance, operations, or security.
Non-Human Visitors are prohibited from scraping or collecting any content from the Website, including text, images, videos, or audio files.
Non-Human Visitors are prohibited from using the Website for any illegal or malicious activity.
Non-Human Visitors are prohibited from accessing any part of the Website that is not publicly available.
Non-Human Visitors are prohibited from attempting to circumvent any security measures put in place by the Website.
Violation of these special license restrictions may result in the immediate termination of your license to access the Website, as well as any legal action deemed necessary by the Website's owners.
Please note that we reserve the right to modify or amend these special license restrictions for Non-Human Visitors at any time without prior notice. If you have any questions or concerns regarding these restrictions, please contact us and we will be happy to assist you.
Grounds for Termination
To ensure the proper use of our service(s), you must comply with the following additional restrictions. Failure to comply may result in the immediate termination of your account and access to any or all parts of our service(s): Special Prohibitions:
If you are currently or have previously been employed by, volunteered with, are associated with, represent, or have familial or social ties with any of the following companies or organizations:
Inspect Element Ltd
Golden Solutions LLC
Ocean Screen Share Tool
Monelite Oy
You are strictly prohibited from accessing this website, as well as any products or services provided by Akira. Additionally, you must immediately cease interaction with any digital or physical materials distributed or produced by Akira or its representatives. If you are in possession of any programs or materials related to Akira, you are required to delete or destroy them immediately. Failure to comply may result in legal action. ❌ - Creating multiple accounts with the intention of abusing our service(s) or circumventing any of our policies. ❌ - Harassing, threatening, or engaging in any abusive behaviour towards other users of our service(s). ❌ - Using our service(s) to engage in illegal activities or to promote or facilitate such activities. ❌ - Engaging in any activity that may cause harm or disruption to our service(s) or other users, including but not limited to: spreading malware, attempting to overload our servers, or engaging in any activity that may compromise the security or integrity of our service(s). ❌ - Sharing your account credentials or personal information with any third party or using the account credentials or personal information of any other user of our service(s). ❌ - Sending or sharing anything downloaded from our sites, including but not limited to files, media, or content, with any third party without explicit permission from us. ❌ - Disparaging, tarnishing, or otherwise harming, in our opinion, us and/or the Site. ❌ - Making improper use of our support services or submitting false reports of abuse or misconduct. ❌ - Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up a part of the Site. ❌ - Harassing, annoying, intimidating, or threatening any of our staff or agents engaged in providing any portion of the Services to you. ❌ - Assisting in anti-cheat or screen share development.
We reserve the right to investigate any suspected violation of these restrictions and to take appropriate action, including but not limited to account suspension or termination, and reporting any illegal activity to the appropriate authorities. We may also cooperate with law enforcement agencies in investigating any suspected illegal activity related to your use of our service(s).
We also reserve the right to limit, suspend, or terminate your account if we suspect that your account has been compromised or accessed by unauthorized individuals, or if we detect fraudulent or suspicious activity related to your account.
In addition, we may terminate your account if you violate any applicable laws, rules, or regulations, or if you engage in any conduct that is harmful to our users, employees, or the overall community.
Termination of your account may result in the deletion of any content or data associated with your account, and we will not be liable to you or any third party for any such termination or deletion.
We reserve the right to modify, suspend, or discontinue our service(s) at any time without prior notice or liability, and we will not be liable to you or any third party for any such modification, suspension, or discontinuance.
Refund Policy
In the event that a user opens a dispute or attempts to refund an active subscription, the user's subscription will be terminated automatically, and access to the subscription service will be revoked immediately.
This termination is irreversible, and the user will not be eligible to regain access to the subscription service, even if the dispute or refund request is unsuccessful. By continuing to use our services, you agree to these terms.
We encourage users to reach out to our support team before initiating disputes or refund requests to address any concerns or issues. Our team is dedicated to providing assistance and finding solutions to ensure a positive experience for all users.
If you are not satisfied with your purchase, you may request a refund within 24 hours of purchase, provided you have a valid reason. To request a refund, please contact us through our customer support channels, which can be found on our support page.
When contacting us for a refund, please include your order number and a detailed description of the reason for the refund request. We take refund requests seriously and require a valid reason to process them. We reserve the right to determine what constitutes a valid reason in all cases and have the final say on any such requests.
Please note that we cannot process refunds for any products or services that have been partially or fully consumed, used, or accessed. Additionally, we cannot offer refunds for products that were purchased from third-party retailers, as we have no control over their refund policies.
We will process your refund as quickly as possible, but please allow up to 7-10 business days for the refund to be processed and credited back to the original payment method. If the refund is not credited to your account within this time frame, please contact us again, and we will investigate the issue.
We reserve the right to modify or amend this refund policy at any time without prior notice. If you have any questions or concerns regarding this policy, please contact us, and we will be happy to assist you.
Examples of what we would not consider a valid reasoning would be:
Purchasing the product for testing purposes or as a trial purchase
Difficulty in using features or the product not functioning as expected
Account termination
Needing the money back or no longer using the product
Launch or usage issues that have not been brought to the attention of our support team
Note that these are only examples, and we reserve the right to deny refunds for other reasons not explicitly listed.
Additional Points:
Right to Modify Refund Policy: We reserve the right to change or modify this refund policy at any time without notice. Please review the policy periodically for updates.
Third-Party Purchases: For products purchased through third-party platforms, users should consult the refund policies provided by those platforms.
Limitations for Cryptocurrency Payments: Payments made in cryptocurrency are non-refundable for reasons including but not limited to market fluctuations, transaction fees, and the irreversible nature of cryptocurrency transactions.
For support, please visit our Discord channel.
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