# Welcome {% hint style="info" %} Welcome to the Akira customer support FAQ section. We understand that our users may have questions or concerns, and we're here to help. In this section, you'll find answers to common questions about our customer support services and softwares. Whether you're having trouble with the installation process or need assistance with the software, our customer support team is available to help. Check out our list of questions and answers below to learn more about our customer support. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.akiraghost.com/faq/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.