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  1. FAQ
  2. Payments & Related

Using Subscription Keys

How to use subscription keys.

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Last updated 7 months ago

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If you have purchased a key from one of our authorized resellers or won one in a giveaway, we're here to guide you through the activation process. Please follow the steps below:

  1. Log in to the dashboard on our website and navigate to the product you have obtained the key for. You can find this under the Products section.

  2. If you see a text or button labeled 'License Key Activation,' click on it. You will be prompted to input the key into the provided input box. If there is no "License Key Activation" button press the buy button and a modal should pop up where you can choose license key activation.

  3. Enter the key accurately into the input box (including - characters) and press the 'Submit' or 'Continue With Key' button located below the input box. Please note that the exact wording may vary depending on the interface and might change depending on our dashboard version.

  4. Once you have submitted the key, please wait for the activation process to complete. In most cases, the activation will occur automatically. However, in some situations, you may need to relog into the dashboard for the license to activate successfully.

If you encounter any issues during the activation process, please follow the steps below:

  • Key is not working: If the key you have entered is not functioning correctly, we kindly request that you contact the reseller from whom you purchased the key. Additionally, please notify us by reaching out to our .

  • License is not activating despite a successful key activation message: If you receive a message indicating that the key activation was successful but the license is still not activating after re-logging to the dashboard , please contact our dedicated support team. You can reach us by joining our and opening a ticket. Our team will assist you in resolving the issue promptly.

If you have any further questions or concerns, please don't hesitate to reach out to us.

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Video on how to activate license keys