> For the complete documentation index, see [llms.txt](https://docs.akiraghost.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akiraghost.com/faq/payments-and-related/using-subscription-keys.md).

# Using Subscription Keys

Bought a key from an authorized reseller or won one in a giveaway? Activate it from your **Profile**.

{% stepper %}
{% step %}

### Open your Profile

Log in to the dashboard on our website and go to the **Profile** tab.
{% endstep %}

{% step %}

### Find the Activate license box

On the Profile page, the **Activate license** box sits at the top of the right-hand column.
{% endstep %}

{% step %}

### Enter your key

Type the key into the field, including the `-` characters. Keys look like `XXXX-XXXX-XXXX` and are **case-insensitive**.
{% endstep %}

{% step %}

### Click Activate

Press **Activate**. The key **binds to your account** on first activation, and you'll get a confirmation. If the license doesn't show right away, relog into the dashboard.
{% endstep %}
{% endstepper %}

<figure><img src="/files/95h6KcMmPADJ5KOGj9Em" alt="The Activate license box on the Profile page with a license key field and Activate button"><figcaption><p>Enter your key in the <strong>Activate license</strong> box on your Profile, then click <strong>Activate</strong>.</p></figcaption></figure>

## Troubleshooting

### The key isn't working

Contact the reseller you bought the key from. Also let us know by reaching out on our [Discord server](https://akiraghost.com/discord).

### The license won't activate after a successful key message

If you saw a success message but the license still won't activate after re-logging into the dashboard, contact our support team. Join our [Discord server](https://akiraghost.com/discord) and open a ticket — we'll help you resolve it.

{% content-ref url="/pages/k7is2UcOeq7ODmUnh6cL" %}
[Profile & Account](/dashboard/dashboard/profile-and-account.md)
{% endcontent-ref %}